Benefits and Rights

Human Rights Protection

Remuneration System & Performance Management

Benefits Plan

Diversity, Inclusion and Parental Benefits

Human Rights Policy
GRI 2-23, 2-24, 406-1

According to international human rights norms and principles, including the UN Universal Declaration of Human Rights (UDHR), the United Nations Global Compact (UNGC) and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work, SYSTEX Corp. abides by local laws and regulations of human rights in all countries and regions where we operate, refrains from any human rights violations, treats all employees fairly and with respect, including permanent employees, temporary employees, dispatched manpower and interns, and enhances the human rights awareness of stakeholders to reduce human rights risks. The SYSTEX Corp. Human Rights Policy applies to SYSTEX Corp. and its affiliates, and SYSTEX also uses the same standards to request suppliers, business partners and customers to comply with this policy.

Human Rights Policy

Human Rights Policy

The Human Rights Policy applies to SYSTEX Corp. and its affiliated companies, and SYSTEX also uses the same standards to require suppliers, business partners and customers to comply with this policy.

  • Promote equity at work, prohibit any discrimination, and protect employees from any differential treatment or discrimination due to race, gender (including gender orientation), age, marriage, socioeconomic status, class, ideology, religion, party affiliation, place of origin, place of birth, appearance, facial features, physical and mental disabilities, or trade union membership.
  • Refrain sexual harassment and abuse at work.
  • Prohibit forced labor, child labor and human trafficking.
  • Regularly implement human rights due diligence and optimize human rights risk management.
  • Comply with applicable laws and regulations of salary and working hour of each operating base, implement a fair remuneration mechanism, practice the principle of equal pay for equal work for men and women, regularly and fairly conduct performance evaluation for each employee, and pay individual salary on time.
  • Help employees maintain a work-health balance.
  • Provide a healthy and safe workplace.
  • Build various communication channels, provide an anonymous mechanism for reporting violations or complaints, and respect employees’ freedom of association.
Human Rights Due Diligence Process

SYSTEX has formulated a human rights due diligence process that identifies potential issues of human rights risks first, and then carries out risk assessments on employees who may be affected. After a risk assessment, SYSTEX develops mitigations, tracks the implementation performance and reviews regularly to reduce risks effectively and achieve goals.

Risk issue identification, risk assessment and human right risk map

  • Collect 9 human rights risk issues.
  • Internal stakeholders conduct human rights assessment again in 2024. SYSTEX identifies 2 major issues of “Wages and benefits, Working hours,” and formulates risk mitigation measures and goals.
    (1) Wages and benefits: Inadequate wages to meet basic living needs may impact morale, labor relations, or retention; assessed as high risk.
    (2) Working hours: Employees work long hours, causing more load, assessed as a medium-high risk.

Human Rights Risk Map

Risk mitigation measures

  • Match the human rights policy with the risk identification and assessment results of human rights issues, so as to formulate mitigation measures.
Policy item Issue Risk scenario Risk mitigation measure
Refrain sexual harassment and human rights abuse at work Humane treatment
  • Recruitment interview
  • Interaction at the workplace
    .Between supervisor-employee. or general employees.
    .Between employees and outsourced vendor employees.
  • SYSTEX has formulated and updated the “Regulations for Prevention, Correction, Complaint and Punishment of Sexual Harassment” and the “Prevention Plan to Protect Employees from Unlawful Acts while Performing Duties” to ensure that minority groups, including women, indigenous peoples, foreign employees, and third-party employees, receive equal protection.
  • Conduct regular education and training sessions, as well as awareness campaigns, on the prevention of sexual harassment and unlawful infringements to strengthen employees’ and awareness.
  • Provide safe and confidential channels for complaints, ensuring that complainants are fully protected from threats. The level of protection shall not differ based on whether the complainant belongs to minority or diverse groups (e.g., women, Indigenous peoples, foreign employees, or 3rd-party workers).
  • Establish an independent investigation body, “Sexual Harassment Complaint Handling Committee,” to handle complaints impartially, ensuring fair treatment without discrimination based on the complainant’s minority or diverse group identity (e.g., women, Indigenous peoples, foreign employees, or 3rd-party workers).
Prohibit forced labor, child labor and human trafficking Working hours
  • Insufficient manpower
  • Specific needs for rapid business or activities
  • Strictly comply with labor laws and regulations by clearly stipulating requirements such as overtime applications in the work rules or relevant internal policies, and strengthen related communication and awareness.
  • Implement a flexible working hours system, allowing employees to adjust their start and end times to accommodate childcare or other special needs.
  • Utilize the attendance management system to help employees record and review daily working hours, and automatically send reminder emails to employees at the end of the workday.
  • Organize annual training sessions on labor laws to help managers understand working hours regulations and establish correct management practices.
  • Provide employees with the option of either receiving overtime pay or taking compensatory leave as compensation for extended working hours.
Child labor and underage labor
  • Recruitment interview
  • Workplace
  • Clearly stipulate in the “Human Rights Policy” and “Work Rules” the prohibition of employing child labor.
  • During recruitment interviews, verify the applicant’s age, and at the onboarding stage, ensure thorough verification of relevant identification documents.
Promote equity at work, prohibit any discrimination Non-discrimination
  • Recruitment interview
  • Workplace
  • Clearly stipulate in the “Human Rights Policy” and “Work Rules” the prohibition of all forms of discrimination, ensuring an equal workplace environment, with equal protection for minority and diverse groups such as women, Indigenous peoples, and foreign employees.
  • Strictly comply with the “Gender Equality in Employment Act,” the “Employment Service Act,” and other relevant regulations to promote workplace equality and prevent discrimination.
  • Fulfill the legal requirements for the number and ratio of employees with disabilities, provide an accessible and inclusive workplace, and offer tailored support measures to meet their needs.
  • Conduct regular reviews of SYSTEX’s policies and procedures to ensure that no discriminatory provisions exist.
Help employees maintain a work-health balance Health and safety
  • Workplace
  • Business operation
  • Set “health managers” and a “health management center” to conduct regular employee health checkups and invite partner hospital physicians to provide on-site health consultation.
  • Provide employees with information on lifestyle, nutrition, health education, exercise, and wellness promotion. Organize lectures and workshops, including specialized sessions for minority and diverse groups (e.g., mid- to senior-aged employees, women).
  • Collaborate with professional consulting firms to implement an “Employee Assistance Program (EAP),” offering comprehensive professional counseling services.
  • Provide diverse leisure and fitness spaces such as a gym, multi-purpose sports courts, and a recreational coffee lounge.
Provide a healthy and safe workplace Health and safety
  • Workplace
  • Business operation
  • In accordance with the “Occupational Safety and Health Organization Management Regulations,” establish an “Occupational Safety and Health Management Committee,” and hold quarterly meetings to implement matters related to labor safety and health.
  • Continuously improve workplace safety and health conditions to prevent occupational accidents and ensure a safe working environment.
  • Conduct regular inspections of workplace conditions, including drinking water, lighting, and fire safety equipment.
  • Provide regular occupational safety, health, and first-aid training for employees to raise awareness of potential risks.
  • Set up lactation rooms and provide breastfeeding facilities for female employees. In addition, provide customized support equipment for employees with disabilities (e.g., personalized access control settings).
Build various communication channels, respect employees’ freedom of association Freedom of association
  • Business operation
  • Different perceptions, poor communication
  • Strictly comply with labor regulations and clearly incorporate them into work rules and related policies to ensure employees understand their labor rights.
  • Establish smooth communication channels to reduce labor-management disputes arising from differences in understanding.
  • Hold regular labor-management meetings to ensure effective dialogue with employees, fostering harmonious relations and employee well-being.
Implement fair remuneration mechanism Wages and benefits
  • Conduct employee performance reviews to support career growth and provide feedback.
  • Establish promotion guidelines to support annual advancement and salary adjustments based on individual performance.
Prohibition of Human Trafficking Human trafficking
  • Workplace
  • Business operation
  • Clearly stipulate in the “Human Rights Policy” the prohibition of human trafficking.

Human rights management indicators

GRI 406-1

 

  • Among the indicators, “Human Treatment” has not achieved the goal of management.
Issue Indicator Performance Risk rate Status
Humane treatment Complaints for assault ≦ 1 incident

2

0.05%

Ongoing
Working hour Regulatory penalties for overtime work ≦ 1 incident

0

0.00%

Achieved
Health and safety Non-work-related commuting injury incidence < 0.5%

0

0.00%

Achieved
Wages and benefits Labor disputes < 3 incidents

0

0.00%

Achieved
Non-discrimination Hired disable employees > 1%

36 individuals

0.00%

Achieved

Note:
1. SYSTEX Group employed 36 disabled individuals, including 17 with severe conditions. In line with regulatory policy counting each severely disabled hire as 2, this exceeded 1% of the total workforce.
2. Work-related injuries include those that occur at the company, in client’s office and on business trips, and exclude non-work-related commuting injuries.
3. Follow-ups: 1 case of sexual harassment and 1 case of unlawful assault were investigated by the related Committee respectively (1 of the unlawful assault complaint was not substantiated), and the rest was satisfactorily resolved after handling. such as demerits or disciplinary measures, were implemented based on the “Regulations for Prevention, Correction, Complaint and Punishment of Sexual Harassment.” Relevant cases will then be incorporated into the annual regular promotion of the “Employee Code of Conduct.”

Human Rights Protection Training

SYSTEX complies with global and local labor regulations, refrains from any violations, treats all employees equitably, and plans related training courses to enhance awareness.

2024 Human Rights Protection Training

  • [Onboarding day for new-hires]

    A total of 865 attendees participated in the promotion of human rights, covering sexual harassment and labor laws.

  • [New Employee Training Camp]
    • A total of 631 attendees participated in in-class course on occupational health and safety, human rights, covering sexual harassment and labor laws, totaling 947 hours.
    • A total of 2,714 attendees participated in online course on occupational health and safety, human rights, covering sexual harassment and labor laws, totaling 3,272 hours.
  • [Compliance course for new directors]

    A total of 86 attendees participated in the course on employer responsibility, OHS and human rights, totaling 327 hours.

  • [Code of Conduct advocacy on Human Rights topics]

    Conduct quarterly advocacy for all employees. A total of 16,715 participants and a 98.9% completion rate.

  • [General Human Rights course]

    A total of 933 attendees participated in the courses on human rights, sexual harassment and health, totaling 12,021 hours.

Onboarding day for new-hires

865

New Employee Training Camp

3345
4219

Advocate Code of Conduct on human rights

16715
(Quarterly)

General courses

4713
12021