Talent Development
Cultivate Technological Talents
With the core capabilities of “Software, Data, Algorithm, Cloud Service, Solution Architect, and Cybersecurity,” SYSTEX has laid a solid foundation for “AI-based digital transformation”, and continued to increase investment in tech-talents with 5A core tech-capabilities (AP, APP, API, Appliance, Algorithm) and 4C cloud service architecture (implementation, operation, management, protection), to meet customers’ needs and expectations for digital transformation to help create a second growth curve.
Enhance talent cultivation mechanism by integrating business map, technology blueprint and learning map.
Talent is SYSTEX’s core competitiveness. SYSTEX enhances talents’ skills through a structured cultivation mechanism, aligning business units’ strategies with learning pathways. By integrating technical needs with professional growth, SYSTEX offers flexible individual training, ensuring alignment with SYSTEX goals through a strategic technology blueprint and comprehensive training resources.
In 2022, SYSTEX has established a Technical Development Committee responsible for formulating a technology blueprint framework encompassing 6 core capabilities. This initiative allows each BU to adjust its own technology blueprint according to its business direction. It also empowers tech employees to pursue individual learning pathways, thereby supporting the achievement of SYSTEX’s long-term strategies and sustainable operation while equipping them with skills tailored to business characteristics to meet client requirements.
SYSTEX Digital Transformation Blueprint
Diverse Talent Development System
SYSTEX prioritizes talent cultivation by offering comprehensive employee training programs tailored to business strategies or individual development needs These include trainings for new-hires, key talents, technological talents, market coms, and leadership.” Employees may also participate in external training or certification exams, with expense subsidized by SYSTEX.
- Rewarded the “2024 National Talent Development Award – Outstanding Case Award” from the Ministry of Labor.
- Obtained the “Certificate of Talent Quality-management System, TTQS, – Enterprise Version, Bronze” by Ministry of Labor in 2022.
Training Framework and Performance
SYSTEX has formulated the “Employees Training and Development Rules,” encouraging employees to improve their technical skills through training subsidies, and then combine training with performance management to stimulate employees’ talents.
In 2024, a total of 48,830 participants engaged in-class courses, online learning and external professional training, accumulating 143,163 training hours. The average employee training hours reached 35.45 hours. By gender, the average employee training hours was 31.29 hours for female employees and 38.36 hours for male employees. By position, the average employee training hours was 36.29 hours for management-level employees, while 35.38 hours for non-management employees. Additionally, technological employees participating in technical training courses reached an average employee training hours of 21.04 hours.
2024 in-class training courses
2024 online training courses
2024 external training courses
2024 tech-training courses (in-class & online)
2024 average training hours of Tech-training for technical employees
2024 Performance of In-class Training Course
| Type | Item | Trainees | Training hours | ||
| Female | Male | Total | |||
|
Tech-development |
AI; mobile software; development of system and front-end; cloud service; data science; database; cybersecurity; Web API |
1,212 |
2,824 |
4,036 |
39,051 |
|
PM |
Project management; cybersecurity |
132 |
210 |
342 |
6,101 |
|
Expertise |
ESG |
53 |
37 |
90 |
720 |
|
General training |
New-hire; general study; ESG, expert lecture |
1,111 |
986 |
2,097 |
6,745 |
|
Marketing |
Product service; general study |
260 |
132 |
392 |
1,050 |
|
Leadership |
Management development |
530 |
985 |
1,515 |
3,521 |
|
Total |
3,298 |
5,174 |
8,472 |
57,188 |
|
2024 Performance of Online Training Course
| Type | Item | Trainees | Training hours | ||
| Female | Male | Total | |||
|
Tech-development |
Front-end development; cloud service; data science; cybersecurity |
647 |
1,094 |
1,741 |
6,002 |
|
PM |
Project management; cloud service |
184 |
355 |
540 |
473 |
|
General training |
ESG; general study; IP management; new-hires; cybersecurity; expert lecture; management development |
14,286 |
16,919 |
31,205 |
60,123 |
|
Marketing |
Product service; general study |
4,155 |
1,818 |
5,973 |
2,262 |
|
Leadership |
Management development |
24 |
70 |
94 |
304 |
|
Total |
19,297 |
20,256 |
39,553 |
69,164 |
|
2024 Performance of External Training
| Type | Female | Male | Trainees | Training (hours) |
|
External training |
192 |
613 |
805 |
16,811 |
Training Expenses over the Past 3 Years
| Item | 2022 | 2023 | 2024 |
| Total Employee Training Expenditure (NT$ thousand) | 28,621.6 | 28,938.1 | 26,868,1 |
| Average Training Expenditure per Employee (NT$) | 7,401 | 7,098 | 6,652 |
Special features
- [New-hire training] Offer new-hire training courses and a 3-month Hahow online account for new-hires.
- [Employee training] Offer SYSTEX e-Learning online accounts and 100 Hahow online accounts quarterly, encouraging diverse learning via 800+ online courses.
- [Technological training] Offer diverse training programs, including in-class courses, certification exams, Udemy access to enhance technical skills and host annual tech conferences.
- [Key talent training] SYSTEX has established a selection and development framework for key talent, representing approximately 30% of full-time employees. It enhances rewards, promotions, and training while fostering dialogue and talent growth through executive communication events.
Internal Training Course
To help new employee become familiar with SYSTEX and its business philosophy, we have curated a mix of in-class and online courses, arranged for senior managers to teach, and promoted volunteer activities and occupational health and safety in the course to raise awareness of occupational health and safety.
SYSTEX has designed leadership training courses based on SYSTEX management framework to ensure more effective performance. We also provide the “supervision courses” to improve the supervision ability of senior colleagues and supervisors, helping new employees to get familiar with work faster.
SYSTEX has established the “Technical Development Committee,” including Task Forces for core technical capabilities, held annual technical meetings every year to continuously publish the latest technology development trends and industrial applications, and organized technical training courses in line with the needs of BU’s development strategy.
In order to achieve customer-oriented business sales, through effective questions to customers in the business process, SYSTEX clarifies the real needs of customers and cultivates potential talents to become the best product expert consultant for customers.
Built an E-Learning platform to provide exclusive individual courses, allowing employees to use their spare time to achieve their personal learning targets.
According to the needs of operation strategies and reserve talents, as well as to achieve the talent strategy, SYSTEX conducts an annual inventory and training plans for key positions and key talents.
Invite industry experts to share practice experience with topics such as trends and technology applications, so that employees can learn more to practice the win-win concept of improving customer values and business performance.
Provide a long-term internship program (SEI) and hold summer intern camp. During the internship, interns are arranged to participate in industrial application courses. Outstanding interns can be preferentially may receive full-time job offers. For more details about “SEI”, please refer to “SEI Program“.
Enhance ESG Awareness
SYSTEX aims to gradually enhance internal sustainability awareness, enabling all employees to fully grasp the significance of sustainable development. By fostering this awareness, employees can find greater meaning in their work, actively embodying these values in their daily tasks and practicing sustainable actions, thereby contributing to the company’s sustainable management development.
Special features
- [Sustainability awareness training] Since 2024, we implemented general sustainability training courses to enhance employees’ awareness to achieve SYSTEX’s sustainable development policies. SYSTEX then held Host “Development and strategies for ESG and sustainable finance” lecture in May 2024, highlighting ESG trends and strategies for becoming the “best sustainable partner for clients.”
These awareness trainings in 2024 are:
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Integrity |
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IP management |
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Cybersecurity |
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Human rights |
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Occupational, health and safety, and environment |
In addition to the human rights courses, other OHS training is as follow:
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