Letter from the Chairman

Creating Positive Impact, Earning Money with Purpose

The year 2024 has been a remarkable one for the software industry! Generative AI has sparked a transformation revolution, reshaping business operations and empowering us to improve lives. With AI tools, we can amplify positive impact and help create a better world.

Power of Good

SYSTEX has always believed in the power of “Tech for Good” and actively puts this philosophy into practice. Using technology, we help improve public care services across Taiwan through collaborations with social welfare agencies and local governments.

Taiwan Information Service, a SYSTEX Group subsidiary, built critical social welfare systems that connect central and local governments, enabling 2.68 million citizens to receive timely subsidies. In Taiwan, typhoons pose a recurring summer threat, endangering lives and property. SYSTEX has integrates AI tools with IoT, visual dashboards, and alert systems to help authorities respond faster to typhoons, starting as an initial deployment phase in rain-prone Yilan. Reservoir operations and maintenance are another vital issue in resource-limited Taiwan. SYSTEX is assisting in building monitoring and management systems for reservoirs in Tainan, Nantou, and Kaohsiung, offering an added layer of safety and resource management for local communities.

Additionally, as Taiwan faces a rapidly aging population, elderly care has become a national priority, especially in resource-scarce remote areas. SYSTEX collaborates with hospitals and local government organizations to build case management platforms, enabling health workers to track and supporting each patient using centralized data tools. Currently operating in 9 remote areas in southern Taiwan, the system supports 3,000 hospital beds and benefits over 2 million chronic disease patients.

Profit with Purpose

While profitability is fundamental to operating a business, SYSTEX places greater emphasis on earning money with purpose. With a deep understanding that environmental protection is an urgent responsibility for all people, SYSTEX leverages its technological and software capabilities to drive sustainability. Starting with the development of carbon inventory tools, we have extended our solutions to include carbon footprint management, enterprise energy management, and supply chain management platforms. These tools help our corporate clients to clearly understand their carbon management challenges throughout the entire supply chain. With our expert consulting support, they can identify effective solutions and contribute to environmental protection. Our systems are designed for both large enterprises and SMEs, including cross-border operations. These green solutions support not just efficiency but global well-being.

In addition, SYSTEX has partnered with the Taiwan Stock Exchange and clients in the financial industry to organize industry classifications in accordance with TWSE definitions. This structured, vectorized data allows AI to analyze ESG performance, helping investors align with global trends and encouraging more ESG engagement.

Positive Impact

“Tech for Good” is a long-term commitment and investment. Among our key efforts, talent cultivation has always been central to creating lasting positive impact. With the mission of “cultivating world-class software talent for Taiwan,” the YTP Youth Turing Program has completed its 9th year and will enter its 10th in 2025, having engaged nearly 5,000 participants and invested close to NT$26 million. Our SEI Program trains more than 100 students annually through project work, a dedicated mentor system, and HR support, ensuring seamless integration of academic learning and workplace readiness. The PaGamO Future Literacy School Program focuses on improving literacy among remote students, with measurable improvements in national exam scores each year. These programs help bridge urban-remote education gaps and provide diverse growth pathways for Taiwan’s youth.

 

The power of technology will continue to drive transformative change for humanity. Leveraging SYSTEX’s expertise in software and data, we are committed to generating meaningful profit while becoming a company that contributes to society, creates long-term value, and delivers positive impact. SYSTEX pledges to uphold the belief in “Tech for Good,” using our leadership in the industry to bring together more partners and collective efforts to build a more inclusive and sustainable living environment, and shaping a better future for all.

Chairman & President, SYSTEX Corp.

Frank Lin